Privacy Policy

Introduction

This Privacy Policy outlines how Mendez Prestige (“we”, “our”, or “the Company”) collects, uses, and protects information from users who visit our website www.mendezprestige.co.uk (“Site”) or otherwise provide personal information to us (collectively: “Users”).

Grounds for Data Collection

We collect and process personal information (any data that could identify you, “Personal Information”) in order to provide our services, meet contractual or legal obligations, and maintain our legitimate business interests.

By using our Site or providing your details, you consent to the collection and use of your Personal Information as outlined in this Privacy Policy.

What Information Do We Collect?

We may collect the following types of information:

  1. Non-personal Information: Automatically collected through your use of the Site, including:
    • Technical information such as browser type, device, operating system, and IP address
    • Usage data such as pages visited, time spent on the Site, and referring website
  2. Personal Information: Information you provide voluntarily, such as:
    • Your name, email address, phone number, and other contact details
    • Information provided via our contact form, email, or when enquiring about our services

How Do We Receive Information About You?

We collect information when:

  • You complete a form or contact us directly via email or telephone
  • You use our Site in connection with enquiring about or using our services
  • We receive information from third-party service providers (such as analytics tools)

How We Use Your Information

We use your personal information for the following purposes:

  • To respond to your enquiries and provide customer support
  • To arrange, manage, and deliver our services
  • To improve our Site and the quality of our services
  • To comply with applicable legal or regulatory obligations

We do not sell, rent, or trade personal data with any third parties.

User Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data (where legally permissible)
  • Restrict or object to certain types of data processing
  • Receive your personal data in a portable, machine-readable format
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at:

Data Protection Contact
Mendez Prestige
Email: info@mendezprestige.co.uk

Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, to provide services, comply with legal obligations, or resolve disputes. We securely delete or anonymise data once it is no longer required.

Cookies

Our Site may use cookies to improve functionality and collect anonymous analytical data about how visitors use the website. You can manage or disable cookies in your browser settings; however, some features of the Site may not function correctly without them.

Third-Party Collection of Information

This Privacy Policy applies only to Mendez Prestige. Where links on our Site direct you to third-party websites, their own privacy policies and terms will apply. We encourage you to review these policies before providing any personal information.

How Do We Safeguard Your Information?

We use appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure. While we take these precautions seriously, no online transmission or storage system can be guaranteed to be completely secure.

Transfer of Data Outside the UK/EEA

If we need to transfer personal data outside the UK or European Economic Area, we will ensure that such transfers comply with applicable data protection laws and provide an adequate level of protection.

Marketing

We may use your contact details to send you information about our services if you have expressed interest in or used our services before. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

Minors

Our Site and services are not directed at minors, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us at info@mendezprestige.co.uk and we will take appropriate steps to remove such information.

Updates or Amendments to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The latest version will always be available on our website, with the “Last Modified” date updated accordingly.

How to Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact us at:

Mendez Prestige
Email: info@mendezprestige.co.uk
Website: www.mendezprestige.co.uk

Last Modified: 04.11.2025